Crew Resource Management (CRM)

General Subjects

24 modules

11 hours 36 min

About Crew Resource Management Training (CRM)

Crew resources available need to be managed carefully at any given time to maintain the highest level of safety. Bringing all its resources together, Scandlearn has designed a psychologically-focused Crew Resource Management (CRM) e-course looking at human behaviour.

Over the years, the investigation into aviation accidents has shown that more than 70% of air crashes involve human error rather than adverse weather or equipment failure. These errors include a breakdown in leadership, teamwork/coordination and decision-making. The aviation community developed a new type of psychological training for flight crew, known as CRM, to counteract these errors and omissions.

Topics Included
  • What is CRM?
  • Accident rate over the past 40 years
  • L-H/L-S/L-E/L-L Systems
  • Our five senses
  • Human error
  • Decision-making
  • Stress - an instinctive defence mechanism
  • History of CRM
  • SHELL model
  • How the brain works, the reptile brain and the controlling brain
  • Short term, long term and motor memory
  • Swiss cheese model
  • Unintentional and intentional error
  • Fatigue
Regulatory Compliance

Our course closely follows the EASA regulations but is also suitable for operators complying with other standards globally.

Designed For
Cabin Crew
Flight Crew
Ground Crew
Technicians

Course Content

preview

CBTA Presentation

2 minutes
12 parts
Pre-assessment
15 minutes
30 questions
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We would like to know a little bit about you

3 minutes
3 questions
preview

Module 1 CRM Introduction

22 minutes
29 parts
6 questions
preview

Module 2 Section 1 General Principles

28 minutes
36 parts
6 questions
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Module 3 Section 1 General Principles

27 minutes
42 parts
6 questions
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Module 4 Section 1 General Principles

31 minutes
49 parts
6 questions
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Module 5 Section 2 CRM Relevant to the individual flight crew member

35 minutes
45 parts
6 questions
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Module 6 Section 2 CRM Relevant to the individual flight crew member

19 minutes
31 parts
6 questions
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Module 7 Section 2 CRM Relevant to the individual flight crew member

22 minutes
33 parts
6 questions
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Module 8 Section 2 CRM Relevant to the individual flight crew member

23 minutes
37 parts
7 questions
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Module 9 Section 3 CRM Relevant to the flight crew

29 minutes
40 parts
6 questions
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Module 10 Section 3 CRM Relevant to the flight crew

7 minutes
11 parts
2 questions
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Module 11 Section 3 CRM Relevant to the flight crew

22 minutes
34 parts
6 questions
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Module 12 Section 4 CRM Relevant to the entire aircraft crew

22 minutes
33 parts
6 questions
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Module 13 Section 4 CRM Relevant to the entire aircraft crew

28 minutes
42 parts
6 questions
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Module 14 Section 4 CRM Relevant to the entire aircraft crew

31 minutes
38 parts
7 questions
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Module 15 Section 4 CRM Relevant to the entire aircraft crew

40 minutes
51 parts
7 questions
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Module 16 Section 4 CRM Relevant to the entire aircraft crew

22 minutes
34 parts
6 questions
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Module 17 Section 4 CRM Relevant to the entire aircraft crew

22 minutes
35 parts
6 questions
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Module 18 Section 4 CRM Relevant to the entire aircraft crew

21 minutes
38 parts
7 questions
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Module 19 Section 5 CRM Relevant to the operator and the organization

25 minutes
38 parts
6 questions
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Module 20 Section 5 CRM Relevant to the operator and the organization

17 minutes
27 parts
7 questions
preview

Last questions before you leave

3 minutes
3 questions
Certification Test

Crew Resource Management (CRM)

10 minutes
20 questions
For Individuals

Buy access to Crew Resource Management (CRM) on Scandlearn for a one-time fee.

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* 30 days access from license activation date

For Organisations

Get Crew Resource Management (CRM) along with our other 300+ EASA-compliant aviation modules for your entire organisation with Scandlearn.

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